SHIPPING & PACKAGING
Shipping Partners
We have established partnerships with USPS, UPS, and FedEx to provide a range of shipping options for our customers. These trusted carriers ensure that your orders are delivered with reliability and efficiency, allowing us to cater to various shipping preferences and requirements.
USPS
First Class, Ground, Priority, Priority Express
UPS
UPS Ground, UPS Ground Saver
FedEx
FedEx Ground, FedEx Express, FedEx 2-Day, FedEx 3-Day
Shipping Options
For standard shipping, we utilize ground services, ensuring a balance between cost-effectiveness and timely delivery. For those requiring faster shipping, we offer express options upon request. Additionally, orders destined for Hawaii and Alaska automatically receive our FedEx 2 Day shipping service to guarantee prompt arrival. FedEx 3 Day service is also available.
Processing Times
Our processing times are typically 2-3 days, depending on when the order is placed. We prioritize swift processing, and in most cases, orders are processed and shipped within 24 hours. Our commitment to quick turnaround times aims to enhance customer satisfaction and expedite the delivery process. If processing times are an important factor, please talk to us as we are often able to provide specific SLAs.
Tracking Information
We provide seamless tracking information updates via API connections or spreadsheet upon request. This ensures that you can monitor your shipment every step of the way. If desired, we can also send tracking information directly to the customer through our shipping software, offering convenience and peace of mind. Note: our confidentiality and discretion policies mean that we may not contact your customers directly.
Packaging
Our default packaging is unbranded to ensure neutrality and discretion. However, we understand the importance of brand visibility, and upon request, we can use branded packaging materials to align with your company's image and marketing strategy. We also offer the ability to include inserts, promotional stickers, and even apparel. Talk to us to find out more.
Delivery Times
Our delivery times are designed to meet a range of needs, with ground shipping typically taking 1-5 days and express shipping available for 1-2 day delivery. We are dedicated to ensuring that your orders reach their destination promptly and securely.
Contact Us
Don't be afraid to reach out. You + us = awesome.
Shipping Costs
Shipping costs vary based on the chosen service, with average prices ranging from $6.50 to $8.50 and Express starting at $10.50. We strive to offer competitive shipping rates while maintaining high-quality delivery services to provide the best value for our customers.
© 2024 Moto Ink Works, (MD2 Holdings, LLC)